How To Request A Game Refund On Steam 2023? - Game Additional Info - eTail EU Blog
How To Request A Game Refund On Steam 2023?

How To Request A Game Refund On Steam 2023?

Many games are downloaded through Steam, one of the best platforms in the global gaming world. Of course, we can download and buy games serially, but sometimes we don't like the games we buy. You can find all information on how to return Steam games and their conditions on our website.

 

1- First, select the game you want to return from your Library, click on the ”Links” heading on the right and then the ”Support” heading or directly from the “https://help.steampowered.com/” site “Games/Software/ etc.” Go to the menu and look for the game you want to return.

2- In the support section, you will see options to indicate why you want to return the game. Select “Not what I expected” if you have a problem with the options with the game or simply return it because you don't like it.

3- After choosing the reason for the return, you will be presented with either a request for help or a refund for problem resolution. Choose return.

4- Choose the method you want from the options of returning to Steam Wallet or Steam registered credit card.

5- Click “Submit Request” to complete the return process and submit the request.

6- After your return request is submitted, it will be examined and the result will be sent to you by e-mail.

 

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How Long Is the Steam Game Return Period?

No refund period after Steam game refund request. It may take about 1 week for the money to be transferred to the account, or it may take up to 7 working days if the process coincides with public holidays.

 

Steam Support

On the other hand, you may have received information that your return request will be accepted and a refund will be made to you. If restoring your account takes longer than anticipated, contact Steam Support.

Steam Support Address: https://help.steampowered.com

 

Can you refund games on Steam after 2 hours?

You can request a refund for almost any purchase you make on Steam for any reason. Maybe you bought a game by mistake, maybe you played a game for an hour and you didn't like it.

It does not matter. Valve provides a refund for any reason upon a refund request created through help.steampowered.com before the refund period expires. For games, the refund period expires when the game's playing time exceeds two hours. However, even if you are outside the return conditions we have described, you can request a refund and your request will be evaluated by Steam.

You must have played the game for at least 2 hours. On the other hand, there are cases where it is returned, but games played longer than 2 hours have a high rejection rate.

 

Cancel a Steam Refund Request

If you have given up on returning your game, it is possible to cancel your transaction before your refund request has been checked. For this, you search for the game on Steam Support and select it. Then, you can cancel your return by clicking the "Cancel return request" link as in the example image below.

 

Steam Ban refund

If you request too many refunds on Steam in a short time, you will automatically be subject to an indefinite restriction. There is a statement on Steam's own official site as follows; “Refunds are designed to eliminate the risk factor in purchasing items on Steam, not as a free way to obtain games. If we think you are abusing the returns service, we may stop providing them to you. We do not consider returning a product purchased just before the sale and then purchasing it at a discounted price as abuse.”

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